Quest Effect has been providing security solutions for both the private and public health system for over three decades and our account management team are highly proficient in delivering a superior service.

Our carefully handpicked officers are proficiently trained in this at times most diverse environment to deal with all situations. This gives our clients the reassurance of a safe and friendly environment with a physical presence however empathetic to patients and families. Some of our key services include:

  • Control Room Management
  • Patient Entertainment Management
  • Escort and Roving officers
  • Concierge and valet parking Management
  • Vehicle Patrol and Patient Escorts
  • High-risk patient care and methadone clinic security management
  • Lost and found control and solutions
  • Asset Protection
  • Car Park Management
  • Aggression Management
  • Critical Infrastructure Assistance
  • Duress Alarm Management and Testing
  • Theft investigations and reporting

Our entire health care staff is inducted and trained in aggressive patient management through our e-learning online portal. Both staff and clients have access to this system to ensure compliance 24 x 7 days per week.