Quest Effect has been providing security solutions for both the private and public health system for over three decades and our account management team are highly proficient in delivering a superior service.
Our carefully handpicked officers are proficiently trained in this at times most diverse environment to deal with all situations. This gives our clients the reassurance of a safe and friendly environment with a physical presence however empathetic to patients and families. Some of our key services include:
- Control Room Management
- Patient Entertainment Management
- Escort and Roving officers
- Concierge and valet parking Management
- Vehicle Patrol and Patient Escorts
- High-risk patient care and methadone clinic security management
- Lost and found control and solutions
- Asset Protection
- Car Park Management
- Aggression Management
- Critical Infrastructure Assistance
- Duress Alarm Management and Testing
- Theft investigations and reporting
Our entire health care staff is inducted and trained in aggressive patient management through our e-learning online portal. Both staff and clients have access to this system to ensure compliance 24 x 7 days per week.