Quest Effect’s Senior Leadership & Management Team has accumulated over 100 years of collective, extensive & most valuable experience in fully understanding all aspects of Security & Facilities Management for the Commercial & Retail Property Sectors.

This intrinsic and vast industry knowledge is “unrivalled in the Industry” and has readily assisted Quest Effect in providing Security, Emergency & Critical Response Management as well as the ultimate delivery of core services of the highest level to all valued and Property Management Clients.

The Quest Effect Senior Leadership and Management Team have previously and currently engaged in extensive experience whilst protecting all organizational property assets and people for well-known and respected Property Groups icons such as, but not limited to:

  • Westfield
  • AMP Capital
  • Knight Frank
  • Colliers International
  • Lend Lease
  • Savills
  • Stocklands
  • Sydney Convention Centre
  • Sydney Entertainment Centre
  • CBRE
  • Charter Hall
  • JLL Jones Lang La Salle
  • Colonial First State
  • Federation Centre’s and others


At Quest Effect, we provide all of our clients with a complete “suite” and “one-fit” scope of security, emergency crisis planning, health & safety and risk management solutions that are uniquely and individually tailored for each client’s Commercial & Retail Facilities.

At Quest Effect, we work very closely with all of our Commercial & Retail Property clients in a “partnership approach” to mutually attain all business outcomes.

Commercial Property

Quest Effect has the know-how to confidently manage and maintain the internal and external security of commercial property including high rise buildings. (Grade A, 5-6 Star rating Endorsed)

We realize that Security personnel is often the first point of contact for tenants and their visitors. As a result, Security must promote a warm, friendly and helpful atmosphere. Quest Effect knows that Security has a major role in that of Public Relations, therefore when staffing High Rise Buildings we ensure that all personnel have excellent communication skills and have an outgoing and friendly personality as well as being well-groomed.

We further realize that in many cases Security Officers may be attired in clothing that implies that they are actually employed by the buildings occupiers not a contractor, therefore placing an even greater importance on their behavior on site at all times.

Quest Effect maintains building security starting with roving Security Officers maintaining the protection of property and assets of your tenants as well as the building’s common, car park and exterior areas. The building’s access control, lifts and evacuations systems can be professionally monitored by Quest Effect’s highly skilled Control Room Operators. Car parks and loading docks can also be safely controlled and monitored by our Officers.

Additionally, Quest Effect can provide Ambassadors, Concierge, Mail Room and Guest Relation’s Officers, all overseen, evaluated and lead by highly trained and well-versed Site Supervisors. Additionally, we are able to offer the following services:

  • Site-specific uniformed personnel
  • Necessary evidence of illegal activity for the prosecution of offenders
  • Internal Checklists
  • Surveillance of delivery routines
  • Tenant Service Requests (TSR)
  • Risk Management
  • Key control & access control management
  • Asset Protection
  • Lighting & building faults
  • Tenancy investigations